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Cited in hebel. today
- Sun 15 Nov · Family · 6 sourcesNeutralizing conflict through calm inquiryNeutralizing public hostility. When a man in an airport line faced a woman’s passive-aggressive tantrum, he paused and faced her to acknowledge her frustration rather than…
- Wed 4 Nov · Health · 4 sourcesJournaling disturbances to reclaim emotional spaceGrace Smith manages her emotional state by writing down everything that disturbs her peace on a yellow legal pad, then immediately destroying the paper without rereading…
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