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Cited in hebel. today
- Tue 10 Nov · Business · 4 sourcesMastering the gap between message and responseGina London, an Emmy-winning former CNN correspondent, advises executives to use a three-part preparation process—audience, intent, and message—before initiating any high-stakes exchange. She instructs professionals to…
- Tue 3 Nov · Business · 5 sourcesMaintaining composure in high-stakes exchangesHigh-stakes communication often triggers an immediate, defensive reaction that compromises your judgment. When faced with criticism or unexpected pressure, avoid impulsive responses that reveal more than…
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