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Cited in hebel. today
- Mon 9 Nov · Career · 4 sourcesTurn daily friction into professional bondsReframing daily friction. Leaders in The Leadership Club use moments of operational trouble as opportunities to strengthen professional ties instead of just resolving tasks. When agents…
- Wed 4 Nov · Career · 3 sourcesShift job descriptions from task lists to system ownershipCory Blumenfeld observes that job descriptions and weekly check-ins focused on lists of tasks attract employees who rely on constant supervision. Managers who want to build…
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